Webinars presented by the Boston University Corporate Education Center address topics that are critical to you, such as project management, business analysis, purchasing, and more. These web-based seminars are delivered by project management, business, and information technology experts. In our live Webinars, you may listen to the presenter, follow the slides, and ask questions. Register for an upcoming live Webinar, view a previously recorded on-demand Webinar, or review the Frequently Asked Questions regarding Webinars.

August 2010 8/5 11:00 am    to 12:00 pm EDT 8/5/10 - Webinar: Successful Negotiations: Mastering the Art of Persuasion Whether knowingly or not, people negotiate everyday when they haggle over price, decide which movie to see, discuss the conditions of employment, or settle terms and conditions of a contract. The ability to successfully negotiate is a key skill for anyone’s personal and professional development and can be the difference between continued advancement and career stagnation. This webinar is designed for professionals at all levels and in all functional areas, and will help you acquire the necessary concepts, skills, and techniques to prepare for and conduct successful negotiations of all types. About the presenter: Stuart Simon, LCSW, has over 30 years experience as a consultant, trainer, teacher, and coach. For the past 25 years, he has been a senior partner, consultant and trainer for Management Support Services, Inc. His areas of focus include negotiation skills, communication skills, change management, stress management, and conflict resolution. Stuart has provided training, consultation and coaching to professionals across the globe in the United States, Canada, Europe, the Middle East, and Africa. Click here to Register.   8/18 11:00 am    to 12:00 pm EDT 8/18/10 - Webinar: Modeling and Documenting Your Project Requirements with Context Diagrams The business analyst uses numerous methods and tools to structure information collected from stakeholders when eliciting requirements, assessing gaps, and defining and documenting the capabilities of the solution. One often under-utilized tool is the Context Diagram. In this webinar, you will acquire practical techniques for analyzing and documenting a Context Diagram. This technique will help you manage your project scope and perhaps, more importantly, assist in the management of stakeholders’ expectations; additionally, you will discover strategies for analyzing and documenting accurate and complete requirements from your stakeholders as well as ways to overcome challenges when applying these techniques in real world business situations. About the presenter: Sandy Lovell, CBAP®, PMP® brings to her students over 25 years of professional experience. Sandy spent most of her career working in consulting firms, including ten years with Ernst and Young LLP Consulting and she has also performed various roles such as Business Analyst: Data and Process Modeling, Project Manager, SDLC Methodologist, CASE Tool Specialist, and Business Case and Portfolio PMO Manager. Sandy is an Instructor and Mentor on all of these topics and holds a Bachelor of Mathematics, Business Administration and Computer Science Double Major, from the University of Waterloo, Ontario, Canada. Click here to Register.   . Top of Page   September 2010 9/1 11:00 am    to 12:00 pm EDT 9/1/10: Webinar - Projects 911: Managing Troubled Projects Despite the rapid advancement of the profession of project management, every organization has projects that are not achieving their objectives. There is a need to recover or rescue these projects in order to meet their business objectives. In this webinar, you’ll review the tools and techniques that will help you identify and manage a troubled project: -Define project success and failure, with examples of each -Predict project trouble or failure -Use root cause checklist to see if your project is in trouble -Determine strategies for recovering troubled projects and tips for staying out of trouble next time About the presenter: Michael C. Nollet, MBA, PMP® is an experienced project manager and consultant who specializes in deriving the maximum business value from projects. Michael has worked with clients in numerous industries, including telecommunications, pharmaceuticals, and the government. He has assisted them with initiatives such as implementing PMOs, enhancing mission-critical business systems such as CRM, billing and network provisioning, and improving performance by integrating scientists, managers, technical experts and support staff into integrated project teams; in addition to all of this, Michael has also supported his clients in applying enterprise project management systems and tools as well as improving the quality and professionalism of IT services. These experiences have given Michael a broad view of the project management profession, which he enthusiastically shares with his students in the classroom. Click here to Register.   9/23 11:00 am    to 12:00 pm EDT 9/23/10 - Webinar: Developing into a Powerful Leader Leadership is an extension of your self-awareness and it also relies strongly upon strong motivation and delegation skills. This webinar goes beyond the typical assessments and shows you how to use your self-awareness to adapt your mind-set to think, sound, and act like a powerful leader. You will also learn strategies for delegating effectively and motivating your staff and colleagues to work to the best of their abilities to fulfill team and organizational goals. About the presenter: Judi Hampton has over thirty years of experience as a business skills seminar leader and coach, university professor, and public relations executive. She is president of her own professional development firm, and has led hundreds of training programs for corporations, non-profit organizations and government agencies. In addition, Ms. Hampton is President of Blackside, which produced Eyes on the Prize, the Emmy Award-winning film series on the civil rights movement, and other films for public television. Click here to Register.   . Top of Page   October 2010 10/13 11:00 am    to 12:00 pm EDT 10/13/10: Webinar - Strategies for Managing Change: Managing People in a Changing Environment Learn the process of change, and what is required to build commitment to change amongst your peers, direct reports, and organization. In this webinar, you will focus on how manage change effectively and become a more skillful change agent. Learning topics include: -The ability to understand the cycle of change -An understanding of why people resist change and how to overcome that resistance in yourself and others -How to structure communications to facilitate change -Applying knowledge to your own changing situations About the presenter: Stuart Simon, LICSW, has over 30 years experience as a consultant, trainer, teacher, and coach. For the past 25 years, he has been a senior partner, consultant and trainer for Management Support Services, Inc. His areas of focus include negotiation skills, communication skills, change management, stress management, and conflict resolution. Stuart has provided training, consultation and coaching to professionals across the globe in the United States, Canada, Europe, the Middle East, and Africa. Click here to Register.   10/25 11:00 am    to 12:00 pm EDT 10/25/10: Webinar - The Missing Link: Interpersonal Effectiveness for Project Success Do you need help with building, leading, and positively influencing unified, high-performing project teams? In this webinar, you’ll learn why interpersonal effectiveness delivers project success…and how you can have both! Key learning points from this webinar include: -Increase buy-in from team members and stakeholders by understanding the connection between trust, conflict, and accountability -Understand how to develop and maintain accountability with project team members and stakeholders -Learn to influence project participants on all levels of the project who do not directly report to you including: clients, team members, stakeholders, and vendors About the presenter: Eileen Twichell brings to you over twenty years of project management training and course design experience. She is a dynamic and accomplished presenter, and has developed and facilitated classes in project management, time management, presentation skills, coaching, and communications. Eileen is highly regarded in the project management community for her expertise and knowledge of the field. Click here to Register.   . Top of Page   November 2010 11/10 11:00 am    to 12:00 pm EDT 11/10/10: Webinar - Effective Leadership Techniques for Project Managers It is no doubt that knowing how to effectively manage the nine Knowledge Areas identified by PMI®’s PMBOK® Guide will make you a great project manager; however project managers must also have sound leadership skills in order to set the project vision and inspire project teams to overcome project challenges and road blocks. In this webinar, you’ll learn the competencies needed to apply effective project leadership techniques to your projects, so you can create a positive, thriving, and successful project environment. About the presenter: Chance Reichel, PMP®, PRINCE2® has more than twenty-five years of expansive project management experience, most notably for large consulting firms that specialize in project management field operations. A well-recognized subject matter in his field, Chances’ clients are extremely diverse, ranging from Fortune 500 companies, branches of the U.S. Government, and space and defense technology service companies; additionally, Chance has provided his project management expertise overseas to Korea Electric Power Corporation (KEPCO) and served in The US Navy. In parallel to his consulting work, Chance draws on his industry-specific project management knowledge for course development and instruction, and has designed and delivered training programs to numerous corporate professionals and university students. Click here to Register.   11/17 11:00 am    to 12:00 pm EDT 11/17/10: Webinar - Business Process Management (BPM): A Comprehensive Approach The nature and value of business process work largely depends on the types of problems an organization is prepared to identify and deal with. Many process approaches focus on one particular type of problem; but, the BPTrends Associates (BPTA) Business Process Management (BPM) Methodology defines a best practices approach based on a comprehensive survey of all common business process problems. This webinar will provide you with an overview of the BPTA Methodology – a proven methodology that has been tested and proven in hundreds of actual consulting engagements and thousands of training engagements throughout the world. You will learn: -The Nature of Business Performance Problems -A Systematic Methodology for Identifying and Diagnosing Problems -Defining Project Goals, Process KPIs and Alignment to Goals -Determining the Scope of the Process - Input, Output, Support and Guidance Problems -Identifying the Flow of the Process -Sequence, Activity, Management, Employee, Automation -Defining Process Measures -Prioritizing Possible Interventions About the presenter: Paul Harmon is a Co-Founder and Executive Editor at Business Process Trends (www.bptrends.com) the most trusted source of information on best practices in Business Process Management (BPM). He is also a Co-Founder, Chief Methodologist, and a Principal Consultant at BPTrends Associates, a professional services company providing executive education, training, and consulting services for organizations interested in understanding and implementing Business Process Management. Paul has worked with a wide variety of companies to help them analyze and redesign their business processes and has authored numerous books, including: “Business Process Change: A Guide for Business Managers” and “BPM and Six Sigma Professionals.” Click here to Register.   . Top of Page   December 2010 12/1 11:00 am    to 12:00 pm EDT 12/1/10: Webinar - What You Must Know About Stakeholder Management One of the most critical aspects of project management is doing what’s necessary to develop and control relationships with all individuals that the project impacts. In this webinar, you will learn techniques for identifying stakeholders, analyzing their influence on the project, and developing strategies to communicate, set boundaries, and manage competing expectations. By effectively managing your stakeholders, you will be better able to keep a lid on scope creep, ensure project requirements are aligned, understand tolerance for risk, and mitigate issues that would otherwise delay the project. Effective stakeholder management is proof of your influence in an organization, and a key component to a healthy project environment. Key learning points: -How to identify project stakeholders. -How to conduct a stakeholder analysis. -How to manage different types of stakeholders. About the presenter: About the presenter: Bonnie Cooper, PMP®, is a twenty-year information technology professional, currently Program Director for the Massachusetts Medical Society’s (MMS) Corporate IT Program Office. In her current role, she is responsible for coordinating the efforts of project teams, overseeing the implementation of project standards, managing the corporate IT strategic plan, and leading the program to re-engineer the membership platform for MMS. Click here to Register.

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