IT Infrastructure Library (ITIL)
One of the Fastest-Growing Areas in IT!

Originally developed in the United Kingdom over 10 years ago, ITIL, a set of best practices for managing IT services, offers organizations a way to manage the requirement that they do more with less by providing process improvement and metrics for measuring performance and return on investment.

Our ITIL programs enable IT professionals to:

• Acquire the skills to know if and why they should begin a program
• Determine what frameworks they should choose
• Decide when and where to begin
• Learn how to embed a process improvement management methodology into their organization

Our Unique Hands-On Approach Delivers More than Knowledge -
It Delivers Skills
Unlike other ITIL training programs, which merely give students a superficial awareness of ITIL, our hands-on ITIL courses provide participants with both a sound foundation of knowledge and active practice, letting them learn and apply the “what”, “where”, “when” and "how to" of ITIL implementation.

Want to bring IT Infrastructure Library (ITIL) training to your business? Contact the Boston University Corporate Education Center at 1-800-288-7246 today.

We offer a variety of ITIL Certifications and integrated workshops that prepare students to apply knowledge and techniques gained from our courses into real-world situations. Customized corporate training for your organization is also available.

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Partners Bringing You the Best in ITIL Training
The Boston University Corporate Education Center and itSM Solutions LLC have partnered to deliver a comprehensive selection of ITIL Certifications which provide you with hands-on training in all aspects of the IT Infrastructure Library.