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| September 2010 |
9/8
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9/8/10 - Webinar: Successful Negotiations: Mastering the Art of Persuasion
Whether knowingly or not, people negotiate everyday when they haggle over price, decide which movie to see, discuss the conditions of employment, or settle terms and conditions of a contract. The ability to successfully negotiate is a key skill for anyone’s personal and professional development and can be the difference between continued advancement and career stagnation. This webinar is designed for professionals at all levels and in all functional areas, and will help you acquire the necessary concepts, skills, and techniques to prepare for and conduct successful negotiations of all types.
About the presenter: Stuart Simon, LCSW, has over 30 years experience as a consultant, trainer, teacher, and coach. For the past 25 years, he has been a senior partner, consultant and trainer for Management Support Services, Inc. His areas of focus include negotiation skills, communication skills, change management, stress management, and conflict resolution. Stuart has provided training, consultation and coaching to professionals across the globe in the United States, Canada, Europe, the Middle East, and Africa. Click here to Register.
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9/17
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9/17/10 - Project Management for Everyone II: Interpersonal Effectiveness for Project Success - Exclusive Corporate Preview
Omni Mandalay Hotel at Las Colinas
221 East Las Colinas Boulevard Irving TX
Are you interested in bringing skill-enhancement programs to your organization? Don't miss this opportunity to take a no-risk, test-drive of our popular class, Project Management for Everyone II: Interpersonal Effectiveness for Project Success.
Discover the interpersonal skills needed by all project managers and project team members to enhance project success, while learning and practicing communication techniques to gain buy-in and effectively resolve conflicts.
Hurry! Space is limited. Contact Charlotte Grinsztein, your Corporate Solutions Representative, at 978-649-8299 to reserve your spot today.
 Directions
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9/23
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9/23/10 - Webinar: Developing into a Powerful Leader
Leadership is an extension of your self-awareness and it also relies strongly upon strong motivation and delegation skills. This webinar goes beyond the typical assessments and shows you how to use your self-awareness to adapt your mind-set to think, sound, and act like a powerful leader. You will also learn strategies for delegating effectively and motivating your staff and colleagues to work to the best of their abilities to fulfill team and organizational goals.
About the presenter: Judi Hampton has over thirty years of experience as a business skills seminar leader and coach, university professor, and public relations executive. She is president of her own professional development firm, and has led hundreds of training programs for corporations, non-profit organizations and government agencies. In addition, Ms. Hampton is President of Blackside, which produced Eyes on the Prize, the Emmy Award-winning film series on the civil rights movement, and other films for public television. Click here to Register.
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9/24
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9/24/10 - How to Improve Your Facilitation Skills - Exclusive Corporate Preview
Boston University Corporate Education Center
1050 Winter Street, Suite 1400 Waltham MA
Are you interested in bringing skill-enhancement programs to your organization? Don't miss this opportunity to take a no-risk, test-drive of our popular class, How to Improve Your Facilitation Skills.
-Obtain tools and models for facilitating difficult situations
-Maximize your communications with different individuals,
-Gain valuable insights around what motivates individuals and collaborative groups to perform
Hurry! Space is limited. Contact Charlotte Grinsztein, your Corporate Solutions Representative, at 978-649-8299 to reserve your spot today.
Directions
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9/24
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9/24/10 - Effective Peer Mentoring: Building Collaborative Learning Relationships - Exclusive Corporate Preview
Boston University Corporate Education Center
1050 Winter St., Suite 1400 Waltham MA
Are you interested in bringing skill-enhancement programs to your organization? Don't miss this opportunity to take a no-risk, test-drive of our popular class, Effective Peer Mentoring: Building Collaborative Learning Relationships.
-Create successful learning relationships
-Avoid the hidden traps of a potentially contentious peer mentoring process
-Identify and adapt to another's learning style
-Maximize your own teaching style
Hurry! Space is limited. Contact Charlotte Grinsztein, your Corporate Solutions Representative, at 978-649-8299 to reserve your spot today.
Directions
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9/24
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9/24/10 - Time Management with Microsoft Outlook - Exclusive Corporate Preview
Boston University Corporate Education Center
1050 Winter St., Ste 1400 Waltham MA
Are you interested in bringing skill-enhancement programs to your organization? Don't miss this opportunity to take a no-risk, test-drive of our popular class, Time Management with Microsoft Outlook.
-Get easy-to-use tools and techniques for increasing productivity and organization
-Enhance your ability to make and keep commitments
-Reduce stress and wasted time in your workday
Hurry! Space is limited. Contact Charlotte Grinsztein, your Corporate Solutions Representative, at 978-649-8299 to reserve your spot today.
Directions
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9/24
8:30 am
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9/24/10 - Introduction to Business Process Modeling, Analysis, and Design - Exclusive Corporate Preview
Boston University Corporate Education Center
1050 Winter St., Ste 1400 Waltham MA
Are you interested in bringing skill-enhancement programs to your organization? Don't miss this opportunity to take a no-risk, test-drive of our popular class, Introduction to Business Process Modeling, Analysis, and Design.
-Understand the principles and benefits of proven analysis and design techniques
-Identify opportunities for improving business process performance
-Develop a common language for describing business processes throughout your organization
Hurry! Space is limited. Contact Charlotte Grinsztein, your Corporate Solutions Representative, at 978-649-8299 to reserve your spot today.
Directions
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| October 2010 |
10/5
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10/5/10 - Webinar: The Principles of Project Management: A Crash Course for Pharmaceutical and Biotechnology Professionals
Learn how the principles of project management relate to YOU! This webinar, customized for Pharmaceutical and Biotechnology professionals, will provide you with practical examples of project planning concepts and the use of assumptions. Teaching theories from our full-version course, Principles and Techniques of Project Management, and integrating two specific case studies around computer system validation and new pharmaceutical development projects, you’ll see project management theories in practice. Learning topics include:
-The NEW Triple constraint
-Estimating techniques for task durations
-Critical Path Buffer
-Crashing and Fast-tracking
-Assumptions
About the presenter: Bruce Fieggen, PMP® and Vice President of Project Management at QPharma, has been managing projects in the Pharmaceutical and Medical Device industries for 25 years. From one-hundred thousand dollar validations to one-hundred million dollar new product developments, Bruce successfully uses a methodology that stresses personal commitment of team members to own and complete tasks. Bruce teaches this methodology to hundreds of people a year and also plans over thirty projects a year for his clients; in addition to this, Bruce has set up multiple Project Management Offices and created numerous Project Management guides. Click here to Register.
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10/8
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10/8/10 - Project Management for Everyone: A Non-Technical Approach - Exclusive Corporate Preview
Hyatt Regency, Washington on Capitol Hill
400 New Jersey Avenue, NW Washington DC
Are you interested in bringing skill-enhancement programs to your organization? Don't miss this opportunity to take a no-risk, test-drive of our popular class, Project Management for Everyone: A Non-Technical Approach:
• Learn practical skills and simple, non-technical processes for managing numerous tasks and small to medium-sized projects
• Balance multiple projects while maintaining daily workload
• Leverage mind mapping techniques to clarify and prioritize requirements
Hurry! Space is limited. Contact Charlotte Grinsztein, your Corporate Solutions Representative, at 978-649-8299 to reserve your spot today.
Directions
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10/8
8:30 am
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12:00 pm
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10/8/10 - Improvisational Leadership - Exclusive Corporate Preview
Hyatt Regency, Washington on Capitol Hill
400 New Jersey Avenue, NW Washington DC
Are you interested in bringing skill-enhancement programs to your organization? Don't miss this opportunity to take a no-risk, test-drive of our popular class, Improvisational Leadership:
-Strengthen your ability to respond positively in fast moving situations
-Develop impromptu creativity and enhanced presentation skills
-Improve your listening and communication skills, and create environments in which others can thrive and take healthy risks
Hurry! Space is limited. Contact Charlotte Grinsztein, your Corporate Solutions Representative, at 978-649-8299 to reserve your spot today.
Directions
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10/13
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10/13/10: Webinar - Strategies for Managing Change: Managing People in a Changing Environment
Learn the process of change, and what is required to build commitment to change amongst your peers, direct reports, and organization. In this webinar, you will focus on how manage change effectively and become a more skillful change agent. Learning topics include:
-The ability to understand the cycle of change
-An understanding of why people resist change and how to overcome that resistance in yourself and others
-How to structure communications to facilitate change
-Applying knowledge to your own changing situations
About the presenter: Stuart Simon, LICSW, has over 30 years experience as a consultant, trainer, teacher, and coach. For the past 25 years, he has been a senior partner, consultant and trainer for Management Support Services, Inc. His areas of focus include negotiation skills, communication skills, change management, stress management, and conflict resolution. Stuart has provided training, consultation and coaching to professionals across the globe in the United States, Canada, Europe, the Middle East, and Africa. Click here to Register.
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10/25
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10/25/10: Webinar - The Missing Link: Interpersonal Effectiveness for Project Success
Course ID: MDW259 / Duration: 1 Hour / Credits: 1 PDU
Do you need help with building, leading, and positively influencing unified, high-performing project teams? In this webinar, you’ll learn why interpersonal effectiveness delivers project success…and how you can have both!
Key learning points from this webinar include:
-Increase buy-in from team members and stakeholders by understanding the connection between trust, conflict, and accountability
-Understand how to develop and maintain accountability with project team members and stakeholders
-Learn to influence project participants on all levels of the project who do not directly report to you including: clients, team members, stakeholders, and vendors
About the presenter: Eileen Twichell brings to you over twenty years of project management training and course design experience. She is a dynamic and accomplished presenter, and has developed and facilitated classes in project management, time management, presentation skills, coaching, and communications. Eileen is highly regarded in the project management community for her expertise and knowledge of the field. Click here to Register.
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| November 2010 |
11/10
11:00 am
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12:00 pm
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11/10/10: Webinar - Effective Leadership Techniques for Project Managers
It is no doubt that knowing how to effectively manage the nine Knowledge Areas identified by PMI®’s PMBOK® Guide will make you a great project manager; however project managers must also have sound leadership skills in order to set the project vision and inspire project teams to overcome project challenges and road blocks. In this webinar, you’ll learn the competencies needed to apply effective project leadership techniques to your projects, so you can create a positive, thriving, and successful project environment.
About the presenter: Chance Reichel, PMP®, PRINCE2® has more than twenty-five years of expansive project management experience, most notably for large consulting firms that specialize in project management field operations. A well-recognized subject matter in his field, Chances’ clients are extremely diverse, ranging from Fortune 500 companies, branches of the U.S. Government, and space and defense technology service companies; additionally, Chance has provided his project management expertise overseas to Korea Electric Power Corporation (KEPCO) and served in The US Navy. In parallel to his consulting work, Chance draws on his industry-specific project management knowledge for course development and instruction, and has designed and delivered training programs to numerous corporate professionals and university students. Click here to Register.
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11/17
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11/17/10: Webinar - Business Process Management (BPM): A Comprehensive Approach
The nature and value of business process work largely depends on the types of problems an organization is prepared to identify and deal with. Many process approaches focus on one particular type of problem; but, the BPTrends Associates (BPTA) Business Process Management (BPM) Methodology defines a best practices approach based on a comprehensive survey of all common business process problems. This webinar will provide you with an overview of the BPTA Methodology – a proven methodology that has been tested and proven in hundreds of actual consulting engagements and thousands of training engagements throughout the world. You will learn:
-The Nature of Business Performance Problems
-A Systematic Methodology for Identifying and Diagnosing Problems
-Defining Project Goals, Process KPIs and Alignment to Goals
-Determining the Scope of the Process
- Input, Output, Support and Guidance Problems
-Identifying the Flow of the Process
-Sequence, Activity, Management, Employee, Automation
-Defining Process Measures
-Prioritizing Possible Interventions
About the presenter: Paul Harmon is a Co-Founder and Executive Editor at Business Process Trends (www.bptrends.com) the most trusted source of information on best practices in Business Process Management (BPM). He is also a Co-Founder, Chief Methodologist, and a Principal Consultant at BPTrends Associates, a professional services company providing executive education, training, and consulting services for organizations interested in understanding and implementing Business Process Management. Paul has worked with a wide variety of companies to help them analyze and redesign their business processes and has authored numerous books, including: “Business Process Change: A Guide for Business Managers” and “BPM and Six Sigma Professionals.” Click here to Register.
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| December 2010 |
12/1
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12/1/10: Webinar - What You Must Know About Stakeholder Management
One of the most critical aspects of project management is doing what’s necessary to develop and control relationships with all individuals that the project impacts. In this webinar, you will learn techniques for identifying stakeholders, analyzing their influence on the project, and developing strategies to communicate, set boundaries, and manage competing expectations. By effectively managing your stakeholders, you will be better able to keep a lid on scope creep, ensure project requirements are aligned, understand tolerance for risk, and mitigate issues that would otherwise delay the project. Effective stakeholder management is proof of your influence in an organization, and a key component to a healthy project environment.
Key learning points:
-How to identify project stakeholders.
-How to conduct a stakeholder analysis.
-How to manage different types of stakeholders.
About the presenter: About the presenter: Bonnie Cooper, PMP®, is a twenty-year information technology professional, currently Program Director for the Massachusetts Medical Society’s (MMS) Corporate IT Program Office. In her current role, she is responsible for coordinating the efforts of project teams, overseeing the implementation of project standards, managing the corporate IT strategic plan, and leading the program to re-engineer the membership platform for MMS. Click here to Register.
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